Payment

Payment is due in full at the time services are rendered. Our office accepts cash, checks, all credit cards, HSA (Health Savings Account) cards and FSA (Flexible Spending Account) cards.

Insurance

Our office does not bill insurance directly. You may call your insurance company to inquire if acupuncture services are covered under your policy. Upon request a Superbill will be provided. A Superbill is a receipt that you may submit directly to your insurance company to seek reimbursement for payments made. Please let us know when you arrive for your appointment if you would like a Superbill that day.

Confidentiality

Your patient records and patient information will be kept confidential and shared only when necessary to provide care and services, or by your authorization, or when required or permitted by law. Our office is HIPAA compliant. For questions regarding privacy policies please call 510.558.0117.

Missed Appointment Policy

If you need to change or cancel your appointment please do so with 24 hours notice. Failure to do so will result in being charged the full fee for your appointment.